More than twenty four hours had passed since I had arrived in Washington, D.C. My luggage was still nowhere to be found. Despite the promises of the airline’s agents, my missing suitcase had not yet been delivered. With no other alternative, I had spent the day touring Washington in the clothes that I had worn a day earlier. Clothes that I was still wearing. A full day had passed. My friend and I had returned to her house from dinner to find that my belongings remained missing. I promptly began calling the airline, trying to track down my baggage. The agent assured me that my luggage had been located and dropped off at my friend’s home by a delivery service the previous evening. I assured her that it had not been delivered. After more than fifteen minutes of her continued assurances, I was transferred to the delivery service. As with the airline, the delivery service assured me that my luggage had been dropped off, going so far as to give me a specific time at which it had been left. Again, I repeatedly assured the service that I did not have my luggage. Finally, the agent decided to contact the driver directly, promising to call me as soon as she had more details.
Hanging up the phone, my friend and I stepped outside to get some fresh air. We sat on her front step and surveyed the nearly empty neighborhood street. Then, a house down the street caught my eye. The residents were certainly not there as the house was completely dark. But, what caught my eye was something I saw in front of the house. Leaning against the front door of this house was a large rectangular case. It looked out of place. It looked . . . like my luggage. I stepped off of the front step to get a better look. I was almost certain that it was my luggage. A few seconds later, my phone rang. It was the delivery service representative with more information. She gave me the date and time at which my luggage had supposedly been delivered. When she began to read the delivery address, I had to interrupt her. The address was not the one I had given the airline agent. The street was right, but the house number had been reversed. She apologized and said that the error would be quickly resolved. My luggage, she said, would be delivered very soon. I hung up the phone.
Again, my friend and I stepped outside, curious to see if my suspicions were correct. Sure enough, within a few minutes, a van stopped in front of the house down the street. Someone stepped out of the van and retrieved the case, placed it in the van and drove away. The van pulled in front of my friend’s house and the driver removed the same suitcase I had seen him pick up only moments earlier. He walked toward my friend’s house, dragging the suitcase behind him and presented me with my luggage.
Hanging up the phone, my friend and I stepped outside to get some fresh air. We sat on her front step and surveyed the nearly empty neighborhood street. Then, a house down the street caught my eye. The residents were certainly not there as the house was completely dark. But, what caught my eye was something I saw in front of the house. Leaning against the front door of this house was a large rectangular case. It looked out of place. It looked . . . like my luggage. I stepped off of the front step to get a better look. I was almost certain that it was my luggage. A few seconds later, my phone rang. It was the delivery service representative with more information. She gave me the date and time at which my luggage had supposedly been delivered. When she began to read the delivery address, I had to interrupt her. The address was not the one I had given the airline agent. The street was right, but the house number had been reversed. She apologized and said that the error would be quickly resolved. My luggage, she said, would be delivered very soon. I hung up the phone.
Again, my friend and I stepped outside, curious to see if my suspicions were correct. Sure enough, within a few minutes, a van stopped in front of the house down the street. Someone stepped out of the van and retrieved the case, placed it in the van and drove away. The van pulled in front of my friend’s house and the driver removed the same suitcase I had seen him pick up only moments earlier. He walked toward my friend’s house, dragging the suitcase behind him and presented me with my luggage.
Hhmmm? Who you gonna' believe? Some stranger at the other end of a phone line telling you that you have your luggage or yourself telling you that you don't. That's a tough one :-)
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